TEL:+44 (0)1442 865343

             +44 (0) 7974 350881

EMAIL: info@tignesdirect.com

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All rights reserved TIGNESDIRECT LTD

19 Hall Park Hill, Berkhamsted Hertfordshire HP4 2NH

E:

   Terms and Conditions

 

       

                                                                                                  

Prices:                                                                                                                             

  • Apartments - Please see our price list for confirmation on www.tignesdirect.com.  The prices are all based on the apartment (and not per person) for one week Saturday to Saturday.  Check in after 5pm and check out by 10am. On request other durations will be considered and will be subject to price on application.

  • Hotels and Hotel Suite Prices - Prices are quoted in Euros and detailed on the booking form and supplementary fees may apply.

  • Please note the maximum number of guests allowed in No 511 Le Bec Rouge is 7. For other apartments, suites and rooms the maximum number of guests is as specified in the accommodation size. Charges will apply if this is exceeded.          

  • Prices are agreed in Euros at time of booking and will not be changed once a booking deposit has been received.         

  • Prices exclude linen and towels (unless stated otherwise at time of booking) therefore guests are requested to bring their own. Alternatively these can be provided by our agents in resort and paid for at their published rates.

  • Apartments and Suites - Guests are expected to clean the apartment at end of tenancy.  This includes putting all furniture back into its original place, emptying the refrigerator, washing up and tidying away all crockery and cutlery, and emptying all the bins.  Rubbish must be placed in the rubbish containers provided outside the residences.  Where cleaning is required a charge to the refundable deposit will be made.                         

  • Prices exclude the local tourist tax which is payable in resort on arrival at the relevant published rate.

 

Payment:                                                                                                                              

  • A booking deposit of 40% (Minimum €250) of full price is required  to confirm the booking. The receipt of the deposit payment will mean that you have accepted the terms and conditions outlined on the web-site and contained here in.

  • The final payment (full price less booking deposit) is required 15 weeks before start of occupancy period.

  • Payments in Sterling will be converted from Euro value using the internet published Royal Bank of Scotland sell exchange rate for travel money on day of payment.

  • A refundable damage deposit of between €350 and  €800, depending on apartment / suite size, is required to cover any damage/breakages or missing item(s) or exceeding our occupancy limits.  However, in the event that the damage deposit is not sufficient to repair such damage or replace such broken or missing items, customers will be responsible for the additional cost. The damage deposit will be taken by our agent in resort by card or cash when the keys are collected and full terms will be advised at that time by the agent. If you propose to provide a cheque for the damage deposit this will be required 3 weeks prior to occupancy and payment will need to be in Sterling.

  • The refundable damage deposit will be returned within 14 days of your departure once the apartment / room has been checked and deemed acceptable.  

 

Cancellation:

  • A cancellation is effective only when we receive notification from the person who made the original booking. The following standard cancellation charges apply:                                                             

  • More than 55 days before start of occupancy– 40% of full accommodation price with a minimum of £100 plus £25 Administration Fee.

  • Between 29 – 55 days before start of occupancy- 60% of full accommodation price.     

  • Between 15 – 28 days before start of occupancy -75% of full accommodation price.     

  • Between 8 – 14 days before start of occupancy - 90% of full accommodation price.      

  • 7 days or less before start of occupancy or no show – 100% of full accommodation price.

  • For some forms of accommodation different cancellation terms and conditions may apply which you will be advised of at time of booking.

  • We would recommend that all our clients ensure that their travel insurance covers holiday cancellation or curtailment as all shortened stays will be charged in full.

 

Terms and Waivers:

  • We do not accept any responsibility for deaths, personal injuries, accidents or for any loss or damage to the property or personal effects caused during your stay in the apartment.             

  • We cannot accept any responsibility for any loss or damage or alteration to the terms of the booking caused by events beyond our control. Including war, threat of war, riots, civil commotion, terrorist activity, industrial disputes, flight/ferry/channel tunnel delays or cancellations, closure of airports, natural disasters, adverse weather conditions, flood, fire, smoke or similar events beyond our control.

  • Our liability, where accepted, in all circumstances will be limited to the value of the payment received.

  • The customer will be required to sign a rental or occupancy agreement prior to occupation. This may occur prior to travelling to, or on arrival in resort when the keys are collected.

  • Prices for all additional items and services that are paid for directly in resort are subject to change and the 3rd party provider’s terms and conditions.  This includes additional items and services provided by our agent in resort. 

 

Our Privacy Policy

 

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and the EU Privacy and Communications Directive, and EU General Data Protection Regulations). This includes information submitted voluntarily by you through a form or gathered automatically as you visit this website.

 

You should not submit any sensitive or private information through this website except through acknowledged secure areas. The owners of this website accept no responsibility for data submitted through insecure areas of this website.

 

By submitting your contact details to us, we may contact you or send you marketing materials. We will give you the chance to refuse any marketing email from us in the future. Under EU General Data Protection Regulations you have the right to ask us to delete any details held.  To do this please contact us and we will  removed all details held.

 

This website uses cookies which are stored on your browser. You can usually modify your browser settings to prevent this happening. However, by disabling cookies, or certain types of cookie, you may hinder your user experience on this and other websites, or prevent them from working entirely.

 

Some cookies used on this website are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for cannot be provided. Some cookies used on this website collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Some cookies used on this website allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

 

Cookies may also be used to improve the user experience and to enable some of the functionality provided by this website.

 

Please note that some cookies may be placed by third party service providers who perform some of these functions (or other services) for us. Cookies are used on this website for the following third party services: Google Analytics, LinkedIn Follow button, Facebook Like Button, Twitter Follow button, Google +1 button, Statcounter, YouTube videos. Some of these services may be used to track your behaviour on other websites and we have no control over this.

 

By continuing to use this website without adjusting your browser's cookie settings, you agree that we can place these cookies on your device.

 

As is true with most websites, our server will automatically log data regarding each visit such as your IP address, browser type, referring/exit pages, and operating system. We may use this information to monitor server errors, server administration or to monitor visitor behaviour. It is not possible for this to be disabled on a per-user basis so you must leave this website (and the internet entirely) if you do not agree to this happening.

 

This privacy policy applies to this website only and does not apply to any websites that this website may link to.

 

If you have any questions/comments about privacy, you should contact us.

 

This privacy policy is copyrighted under a GNU/GPL V3 licence, provided by Openglobal.co.uk.